# DELIVERY INFORMATION

## Overview

At [PUBLISHING COMPANY NAME], we understand that receiving your books promptly and in perfect condition is important to you. This page provides all the information you need about our shipping and delivery processes.

We ship all physical books (paperback and hardcover) within the United States using reliable carriers to ensure your purchases arrive safely and on time.

## Shipping Carriers

We partner with the following trusted shipping carriers to deliver your orders:

- **USPS** (United States Postal Service)

- **FedEx**

- **UPS** (United Parcel Service)

The specific carrier used for your order may vary based on your location, the shipping method selected, and current carrier availability.

## Processing and Delivery Timeframes

Our standard delivery timeframe is **10 days** from the date of purchase. This timeframe includes:

- Order processing: 1-2 business days

- Packing and carrier handoff: 1 business day

- Transit time: 7-8 business days

Please note that delivery times may vary slightly depending on your location within the United States and other factors such as weather conditions or carrier delays.

## Shipping Methods

We offer the following shipping methods to meet your delivery needs:

### Standard Shipping

- Delivery within 10 days

- Our most economical shipping option

- Available for all domestic addresses

### Expedited Shipping

- Delivery within 3-5 business days

- Higher priority handling and shipping

- Available for all domestic addresses

### Overnight Shipping

- Delivery by the next business day (for orders placed before 12 PM EST)

- Our fastest shipping option

- Available for most domestic addresses (some remote locations may not be eligible)

The specific shipping costs for each method will be displayed during checkout before you complete your purchase.

## Order Tracking

We provide tracking information for all shipments. Once your order has shipped:

1. You will receive an email with your tracking number

2. The tracking number will be linked to the appropriate carrier's tracking system

3. You can use this number to monitor your package's progress on the carrier's website

If you have any questions about tracking your order, please contact our customer service team with your order number.

## Domestic Shipping Only

At this time, we ship only within the United States. We do not offer international shipping options.

## Damaged Items Policy

We take great care in packaging your books to prevent damage during transit. However, if you receive a damaged item:

1. Contact our customer service team within 7 days of receiving your order

2. Provide your order number and a description of the damage (photos are helpful but not required)

3. We will arrange for a replacement copy to be sent to you at no additional cost

Please note that we do not accept returns or provide refunds, but we are committed to ensuring you receive your purchase in excellent condition.

## Contact Information

If you have any questions about shipping or delivery, please contact our customer service team:

- Email: [CUSTOMER SERVICE EMAIL]

- Phone: [CUSTOMER SERVICE PHONE]

- Hours: [BUSINESS HOURS]

Please have your order number ready when contacting us for the fastest assistance.